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Our Policies

Payment Policies

We prefer checks for trip payments but also accept MasterCard, VISA and Discover.

Payments Schedule: Amount Due Per Person:
More than 120 days prior to departure:  $500 
At 120 days:   50% of total
At 60 days: Final payment due
Within 60 days: 100% of total


Reservations made within 60 days of departure must be guaranteed with a MasterCard, VISA or Discover. Late payments may result in releasing your reservation and rebooking will be subject to availability. Cancellation fees will apply. Upon receipt of your initial deposit, we will mail you written confirmation, trip planning materials and a travel insurance application. We highly recommend the purchase of travel insurance.

Cancellation Policy

Cancellations must be received in writing.

If the cancellation occurs, the per person fee is the lesser of:

More than 120 days prior to departure: $200 or 10% of total
120 to 91 days: $400 or 20% of total (or you may choose to rebook the same trip the following year without penalty)
90 to 36 days: 50% of total
Within 35 days: 100% of total

A fee of $100 per person is charged when arrangements are altered at the traveler's or travel agent's request after the written confirmation has been issued. Written cancellation must be received in our sales office in order for cancellation to be valid. Non-appearance for program will result in no refund. We highly recommend that you purchase travel insurance
 
Refunds

Requests for refunds should be directed in writing to the agency which sold you the program. No refunds will be made on individual features voluntarily omitted by participant. No refunds for unused services will be issued.

Disclaimer of Liability

Alaska Wildland Adventures and Kenai River Sportfishing Lodge reserve the right to make changes and alterations as may be found necessary for safety and proper handling of fishing packages. We spare no effort to assure a safe trip; however, outdoor activities of this nature are not entirely "risk free." We cannot assume responsibility for injury to participants or personal belongings or for time or expense incurred. On advancement of deposit to Alaska Wildland Adventures and Kenai River Sportfishing Lodge, the depositor agrees to be bound by all of the above stated terms and conditions whether booking through an agency or directly with our office. Prior to your trip, you will be required to sign an assumption of risk form.

Privacy Policy

Our privacy policy dictates how Alaska Wildland Adventures (AWA) and Kenai River Sportfishing Lodge treats personal information collected and received by AWA via email, our website, phone inquiries and customer responses to our promotions. Personal information is information about you that is personally identifiable (such as your name, address, email address, or phone number) and not otherwise publicly available.

Information Collection and Use

AWA collects personal information when you sign up for our newsletter, book a package with us and when you enter promotions or sweepstakes we offer our visitors and clients. When you register we ask for personal information such as your name, email address, home address, phone number and trip interests.

Cookies

Our website also automatically receives and records information on our server logs from your browser, including your IP address and the page you request for purposes of tracking overall site visitor volume and page views. AWA may choose to use this information for the following general purposes:

  • To customize the information you see
  • Fulfill your requests for trip information
  • Improve our website, email newsletters and services
  • Create special promotions
  • Conduct customer research

    Information Sharing and Disclosure

    Alaska Wildland Adventures does not rent, sell, or share personal information about you with other people or companies unless we are required to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims or when we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or as otherwise required by law. Your information will only be used to provide products or services you've requested when we have your permission to contact you according to the following circumstances:

  • You have entered an AWA sponsored promotion
  • You have requested a brochure from us
  • You have requested to receive our newsletter
  • You have booked a trip with us
  • A friend has suggested we contact you 

    Changes to this Privacy Policy

    Alaska Wildland Adventures may update this policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified by you or by placing a prominent notice on our site.

    Questions and Suggestions

    If you have questions or suggestions, please contact us at:
    800.478.4100
    Kenai River Sportfishing Lodge
    PO Box 389
    Girdwood, AK 99587
    info@alaskasportfish.com


     

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    ©2012 Alaska Wildland Adventures
    Kenai River Sportfishing Lodge: Alaska Fishing Trips
    PO Box 389, Girdwood, AK 99587